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Specialize down to exactly what their best customer persona would need. Start another blog with variations and different specialized knowledge if there are strong second or third personas.

Run polls. Ask your customers for help. See what people are asking about in other venues regarding the areas your business covers.

Good insights! As the days go by, individuals and companies who offer professional writing services experience stiffer competition. On the bright side, maybe it will weed out the subpar ones.
Regarding the list, may I add that instead of phoning friends, why not grab a cup of coffee with them? Brainstorming in a different view with friends will yield better ideas.

I think definitely consulting with people works. You can hit a wall but by speaking with friends and colleagues they may have ideas that help you to come up with new ideas. Improving your writing starts with reading and I think that is can make a whole difference to how you write and of course, what you write.

Getting involved in a saturated niche such as this will take you a lot of researches to stand out. That's it; research is the key to make your self different among your competitors. There are lots of blogs out there, some are just duplicates some are unique. Perhaps include yourself with the unique ones and create your own identity. Ideas are everywhere, get involved in the community and know your consumers well. Get close with the trends and see what your leaders are doing. Learn and be willing to learn more so you can personally share your applied learning to your audience. ss

As my colleague Jonathan Kranz preaches, the key is to find the intersection of where your expertise lies and the needs of your customers. That's the content sweet spot.

To your point, this is challenging at best...but that's where time needs to be spent first before any tactics are considered.

Keep up the great work Patsi.
Joe

Thanks for telling all this. This is very informative.

To tackle problem #2 (knowing what's important to your customers) I suggest using readership tracking tools to see what they're currently reading. Create content designed from the ground up to attract readers interested in key value propositions, and then offer them logical "follow-up" content much as a beat reporter would.

Thanks for the insights!

Bob Scheier

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